Last-Mile Delivery Robots are a Must-Have for the E-Commerce Industry: Here’s Why

In today's fast-paced world, the e-commerce industry is experiencing unprecedented growth. With the rise of online shopping and the increasing demand for quick and efficient deliveries, businesses are constantly seeking innovative solutions to meet the ever-evolving needs of their customers. 

One solution that has emerged as a game-changer in the e-commerce landscape is last-mile delivery robots. These autonomous machines have proven to be the industry's propellers, revolutionizing how products are transported from warehouses to customers' doorsteps.  

As per the BIS Research report, the global last-mile delivery robot market was valued at $18.1 million in 2021, and it is estimated to reach $36.2 million by 2032 at a CAGR of 6.22% during the forecast period 2022-2032. 

To get more information, download this FREE sample report

 This blog will explore the transformative impact of last-mile delivery robots and delve into the reasons why they have become indispensable to the success and growth of the e-commerce industry.  

Growth of the E-Commerce Industry through Last-Mile Delivery Robots

The inception of the e-commerce industry can be attributed to around 10 years ago when global companies like Amazon, Flipkart, and eBay began to gain popularity due to the increasing use of the internet.  

In February 2022, Kiwi Campus Inc., a last-mile delivery robot company based in the U.S., revealed that their robot had accomplished 200,000 deliveries across various university and college campuses in the country since its introduction in 2017.  

Thus, the surge in e-commerce can also be attributed to various significant factors, such as the advantages of product availability, a diverse selection of products at competitive prices, and the convenience of home delivery services. These factors have significantly shaped consumer behavior and established a competitive landscape for traditional retail stores. 

Tackling Implementation Challenges for Robots in Last-Mile Delivery

According to industry experts, advancements in technology are expected to lead to a decline in the presence of delivery vans on the roads, resulting in reduced emissions, owing to the implementation of swift and efficient delivery methods.  

The growing demand for same-day deliveries, driven by evolving consumer expectations, is a key factor propelling the development of autonomous last-mile delivery solutions. To ensure faster delivery times, major players like Amazon and Alibaba have made significant investments in their supply chain infrastructure, with billions of dollars allocated to these endeavors.  

The growth of e-commerce and q-commerce enterprises has resulted in intensified competition concerning delivery expenses and efficiency. To prevent their customer base from migrating to alternative online shopping platforms, e-commerce and q-commerce markets worldwide are adapting their business models to prioritize secure and prompt delivery services.  


A last-mile delivery robot enables businesses to meet the continually increasing expectations of consumers while improving operational efficiency. It effectively manages costs and offers a comprehensive suite of functionalities, including delivery schedules, task allocation, routing, real-time tracking, and tracing. Moreover, it facilitates gig fleets and carrier networks, promotes sustainability, and enables streamlined omnichannel distribution.  

Interested to know more about the developing technologies in your industry vertical? Get the latest market studies and insights from BIS Research. Connect with us at hello@bisresearch.com to learn and understand more.   

Podcast on Deep Tech and It's Impact Across Industries

Get DeepTech Insights in your Mailbox!

Posts by Topic

see all